孙丽丽 张蕾
陕西省旬阳县吕河中心卫生院 陕西 安康 725741
摘 要:孕产妇身体的特殊性决定了妇产科属于高风险科室,要加强对各个环节的安全管理,提高风险管理质量。近年来,随着医学护理模式的不断发展和改进,风险管理在临床病房管理中的应用也越来越广泛,取得了非常好的效果,不仅为患者提供了更为全面的优质护理服务,也从根源上降低了风险事件发生率,有利于科室护理质量的提升,因此逐渐被广大临床护士和患者所认可[1]。本研究选取本院诊治的60例妇产科患者为研究对象,进行深入分析与探讨,现报道如下。
关键词: 妇产科;护理工作;护理风险;管理措施
引 言: 在医疗中与患者接触最多的是护理人员,护理人员更是在一线位置工作,现受到医疗模式改革、人健康意识提升等影响,导致医疗纠纷发生率逐渐增加,使得医护关系越来越紧张 [2] 。为了避免医患纠纷,更为了自身安全,护理人员在护理工作中需要格外谨慎、小心,但是护理过程中仍存在各种风险,尤其是妇产科,妇产科护理工作特点有不可控因素多、护理对象特殊等。本次研究中主要分析风险预防护理在妇产科护理中的应用效果,下文为详情资料。
1资料与方法
1.1一般资料选取
2019年7月—2020年8月本院符合条件的60例妇产科患者为研究对象,将其随机分为对照组和观察组,每组各30例。两组的年龄、病情严重程度等一般资料比较,差异无统计学意义(P>0.05),具有可比性。
1.2方法
1.2.1风险培训,对于每个护理人员的风险意识要及时提升,定期进行风险培训,真实案例以影像资料的方式让护理人员进行观看,认真分析精神科临床护理中可能出现的风险因素,并总结之前案例的经验教训,提高风险防范意识[3]。
1.2.2风险监控,采用三级风险管理制度,对每个产妇可能出现的护理风险事件进行监控,护理小组组长要对不同的产妇作出针对性的风险评估,之后责任护理人员要对产妇的护理环节、时段及措施进行认真管理。
1.2.3风险预防,有些产妇在护理治疗中可能会出现心情郁结的情况,对风险级别较高的产妇要严加看管,将风险预估报告制定成表格,以便护理人员之间的工作交接。
1.3 观察指标
①比较两组患者护理满意度情况。满意度使用医院自制的护理满意度调查表进行评估,分数为0~100分,分数越高表示满意度越高;满意度=(非常满意+满意)/总例数×100%。②比较两组的治疗效果,治疗效果分为无效、显效、有效。总有效率=(显效+有效)/总例数×100%。
1.4统计学方法
采用SPSS22.0统计学软件进行数据分析,计数资料用例数和百分比表示,采用χ2检验;计量资料用(x±s)表示,采用t检验;以P<0.05为差异有统计学意义。
2 结果
2.1两组患者的护理满意度比较观察组的护理满意度显著高于对照组(P<0.05),见表1。
表1两组患者护理满意度比较例(%)
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)
2.2两组患者的治疗效果比较观察组的治疗总有效率高于对照组,差异有统计学意义(P<0.05),见表2。
表2两组患者治疗效果比较例(%)
![](data:image/png;base64,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)
3 讨 论
妇产科护理常见风险主要来自以下及方面:首先,患者:目前生活节奏比较快,随之人们承担压力也越来越大,女性在怀孕后仍需要工作,不能得到有效休息,会引发妊高症、巨大儿等。此外缺乏分娩知识,因此没有做好充分准备;其次,医院:患者对护理有着很大需求,自然抱有很大期望,无形中增加了护理人员工作量,且往往是超负荷完成工作,且得到回报、休息时间与工作严重不符。在实施护理工作过程中难免会出现差错,此外大部分护理人员毕业于中职院校,法律意识淡薄,缺乏自我保护、自我防护意识[4-5];最后,其它:各医院之间有着很大竞争性,这也就增加了患者选择性,医院过度追求眼前利益,从而忽略了自身条件,如缺乏护理人员、护理质量低等[6]。妇产科是一个风险较高科室,存在的安全隐患比较多,对于医疗来说想要彻底消除安全隐患具有一定难度,但是通过有效护理是可以避免或降低安全隐患事件发生,所以在护理工作过程中应格外仔细、认真,降低护理风险,避免护理风险发生需要医院与护理人员的共同努力,来保障患者住院安全。
结束语
总之,针对风险事件的发生,相关人员应当采取合理有效的防范策略,其一加强护理人员的专业护理水平,并对他们的风险意识及时提升;其二对患者的护理进行风险管控,不同职责的护理人员要认真对待自身的工作,采用绩效考核的管理制度对护理人员工作进行评估,让患者的日常护理得到有效风险控制;其三构建完善的风险预防制度,要提前对每位患者的病情进行风险预估,将其中较为重要的风险因素要特别说明;其四对患者家属要及时进行健康指导,明确病患治疗护理中需要特别注意的事项内容。风险预防护理在妇产科护理中有着重要意义,对降低护理风险、投诉事件发生有着重要意义,不仅保障了患者住院安全,更为医院长远发展打下了良好基础[7]。
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